9bbd8 Privacy Policy

This Privacy Policy ("Policy") applies to the 9bbd8 platform and the website at https://9bbd8.cam ("Site"). When you use our Site, register, or use any of our services, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully.

Section 01 What Information We Collect

9bbd8 collects various types of information in order to provide you with a secure, personalized, and reliable service. The categories of information collected are described in detail below:

1.1 Registration and Identity Information

When you create an account with 9bbd8, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — our site is for persons aged 21 and above only)
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• National ID card or passport number (during KYC verification)

1.2 Financial Information

To complete transactions and process deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, Upay or bank account number
• Transaction history and amounts
• Dates and times of deposits and withdrawals
• Bank statements (in specific cases for KYC verification)

1.3 Technical and Usage Information

To improve your experience on the site and ensure security, we automatically collect:

• IP address and geographic location (at the country level)
• Browser type and version
• Device type (mobile, desktop, or tablet)
• Operating system
• Duration of site visits and page navigation history
• Cookie and session data

1.4 Communication Information

When you contact our support team via live chat or email, the content of that conversation and related information may be stored.

Section 02 How We Use Your Information

Collected information is used only for the legitimate purposes listed below. 9bbd8 never transfers your information to advertisers or unauthorized third parties.

Section 03 Cookies and Tracking Technologies

9bbd8 uses cookies and similar technologies on its website to improve your browsing experience. Cookies are small text files stored on your device.

3.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions. Without these, the site cannot function properly.
• Functional Cookies: Used to remember your preferences and settings, such as language selection and game preferences.
• Analytical Cookies: Used to understand how the site is used, which helps us improve the quality of our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

Section 04 Information Sharing and Disclosure

9bbd8 does not sell or lease your personal information to third parties. However, information may be shared with specific parties in the limited circumstances described below:

4.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay, bank transfer) and technology service providers may have limited access to information in order to deliver their services. They operate under strict confidentiality agreements.

4.2 Legal Reasons

If we are required to provide information under a valid legal process, court order, or directive from a government authority, we will be obligated to do so in compliance with applicable law.

4.3 Fraud Prevention

If suspicious or fraudulent activity is detected on an account, relevant information may be shared with the associated payment service provider to ensure security.

4.4 Business Transfer

If for any reason the ownership or control of 9bbd8 changes, user information may be transferred as a business asset. However, the protections described in this Policy will remain in place.

Section 05 Protection of Your Information

9bbd8 takes both technical and administrative security measures to protect your information. Our security measures include:

• SSL Encryption: All data transmission on the site is protected by SSL/TLS encryption, which prevents third-party access.
• Password Hashing: Your password is never stored in plain text — it is secured through strong cryptographic hashing.
• Access Controls: Only authorized personnel may access your information, and only for specific purposes.
• Regular Security Reviews: Our technology infrastructure undergoes regular security testing.
• Two-Step Verification: Additional verification is in place if suspicious activity is detected on an account.
• Data Backup: Regular secure backups are maintained to prevent the risk of data loss.

Section 06 Your Rights

As a user of 9bbd8, you have the following rights regarding your personal information:

6.1 Right to Know

You can find out what information we hold about you, how we use it, and who we share it with.

6.2 Right to Correction

If any information in your profile is incorrect or outdated, you can request that it be corrected. Contact us via our 24/7 live chat or at [email protected].

6.3 Right to Account Deletion

You may request the deletion of your account and associated information. However, certain information may need to be retained for a specified period due to legal obligations or ongoing investigations.

6.4 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

6.5 Objection to Processing

In certain circumstances, you may object to a specific use of your information. However, this may affect the core functionality of the service.

Section 07 Data Retention Period

9bbd8 retains your personal information only for as long as it is necessary to fulfill the original purpose for which it was collected, or as required to meet legal obligations.

• Active Account Data: Fully retained for the duration the account remains active.
• Closed Account Data: Retained for a defined period after account closure in accordance with financial regulatory requirements.
• Transaction Records: May be retained for an extended period for legal and financial audit purposes.
• Cookie Data: Automatically deleted at the end of a session or upon expiry, depending on the type.

Section 08 Protection of Minors

9bbd8 is an adults-only platform. Our services are intended solely for individuals aged 21 years or older. We do not knowingly collect any information from persons under the age of 21.

Age verification during registration is mandatory. If information from a minor is collected in any way and we become aware of it, that account will be closed immediately and the associated information will be deleted.

Section 09 Third-Party Services

Game providers on the 9bbd8 platform (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt) and payment service providers follow their own privacy policies. 9bbd8 is not responsible for the collection and use of information by these parties.

We recommend that you also review the privacy policies of these service providers. However, financial information provided through our platform is used only for processing the relevant transaction.

Section 10 Policy Changes

9bbd8 reserves the right to update this Privacy Policy at any time. When a significant change is made, we will:

• Update the "Last Updated" date at the top of this page
• Send a notification to the registered email address (for significant changes)
• Display a clear notice on the platform

If you continue to use the platform after a change is published, you will be considered to have consented to the updated policy. We therefore recommend reviewing this page regularly.

Section 11 Contact Us

For any questions, concerns, or complaints about this Privacy Policy, please contact us:

Answers to all your questions may be found on our FAQ page. For more details, please also see our Terms and Conditions and Responsible Gaming pages.